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THE GIFT OF COVID
In times of duress, like trying to run a business during a global pandemic, I have seen mostly the greatness of humanity- the generosity of spirit, the love and kindness from clients with their words, their purchases, their care.
I can, without hesitation, say this has been the case 99% of the time.
Acts of kindness can be in the form of a note along with their check they wrote for their purchase instead of paying with a credit card knowing that the exorbitant fees charged add up during a time like this.
It can come in just calling to say hello to tell us they are missing our services and will be back when they feel safe again. I even have had clients ask me if I needed any help packing orders for the holidays.
It can be a call from a client saying that they have a gift card and that they will just hold on to it to use it when we are back on our feet and instead they pay for a service or a product.
It can be that they come in for a service knowing that we have done whatever is humanly possible to help them feel that it is as ok as humanly possible to get a close contact service during these times.
Sometimes it is just a random conversation when I am out on my bike and I run into a client who says something touching when I have least expected it.
Or it can be like the letter I received from a client who explained why she was including a $120 check with it that brought me to my knees with tears as I realized what all businesses…